Yahoo mail is that email service that is used by a vast number of users across the world. Yahoo mail supports all browsers such as Chrome, Mozilla, and Internet Explorer. This email service has all those features that will enhance the experience of the users and hence, this email service is used all across the world. In case, if you just have signed in to your Yahoo mail account on your Chrome browser and found that you are not able to sign in to your account then, definitely you will get stuck.
Well, it is not that easy to fix this issue because you don’t know that, who is behind this error, Chrome or Yahoo Mail. Most of the time, this issue gets fixed automatically after a few minutes or just by resetting the Google Chrome browser. Whatever the issue is, if you aren’t able to use your Yahoo mail on Google Chrome then, you will not be able to do important work on your email account. In addition, to reset Google Chrome, there are some other ways through which you can fix Yahoo mail stops working on Chrome by following a few methods given below.
Method 1 – Reset Google Chrome
This is the first resolution step which you should try to fix this error. You will need to reset your Google Chrome to the default settings
- First of all, open the menu just by clicking the three vertical dots icon that appears from the top right corner of the Chrome window
- Choose settings from the drop-down menu and scroll down and then, click on the “Advanced” option
- Now, you will need to click on “Restore Settings to their original defaults” which appears under the Cleanup and Reset section
- You will be asked for a few confirmations, fill all of them and click on “Reset Settings”
Method 2 – Update Google Chrome Browser 2021
Secondly, make sure that you are using Google Chrome. If you fail to do so then, update your Chrome Browser. Follow the steps given below to do that,
- Firstly, open Chrome Browser and click on Menu
- Go to the “help” option that appears in the drop-down menu and click on the “About Google Chrome” from the menu that appears on your screen. It will open a new tab
- Now, you will see the Google Chrome version which you are using will appear on your screen
- Then, click on the “Update Google Chrome” if it appears and Chrome will be then, updated automatically
In case, you cannot be able to find the Update option then, it means that your browser is up-to-date
Method 3 – Deactivate Browser Extension
There are so many times when Yahoo mail stops working on Google Chrome because of malicious extensions and add-on. Disable all of them to fix this issue
- First of all, open the menu just by clicking on the three vertical dots icon
- Now, go to “More Tools” that appears in the drop-down menu and then, click on Extension. Doing this will open the list of the installed extensions along with the add-on in the chrome browser
- After that, click on the “Remove” option to clear the extensions and reload Yahoo when you have disabled extensions
Method 4 – Clear Google Chrome Cache and Cookies
Most of the time cache memory of the browser remains the main reason behind the Yahoo error in Google Chrome. You can clear Google Chrome’s Cache
- First of all, run Google Chrome on a PC and click on the Menu appears from the top right corner
- Now, select “More Tools” from the menu that opened on your screen
- After that, click on the “Clear Browsing” data and select the time range for which you want to clear the cache memory
- In case, if you want to clear all cache completely then, choose the “All Time” option and check the checkbox that appears against the “Cached images and files” option
- After that, click on “Clear Data”
Now check if the issue still persists then, move ahead with the next solution
Method 5 – Deactivate Firewall and Antivirus Settings on Temporary Basis
There are chances that antivirus and firewall on your PC also tend for blocking Yahoo from loading issues. In such cases, deactivate Antivirus and Firewall temporarily. For that,
- The deactivation procedure is different for all antivirus software
- After deactivating antivirus, try to run Yahoo again and check if it fixes the issue
These are a few causes along with their fix for Yahoo mail stops working on Chrome and in case, if the issue still persists then, call on the Yahoo Support and contact the support team. There might be some internal error from Yahoo’s end and that can be only fixed by the Yahoo technical experts.